Veterinary Technician and Assistant
Job Description: Veterinary Assistant

The veterinary assistant maintains the everyday functions of the clinic. Veterinary assistants will perform:

Front Office Duties

• Provides exceptional quality client care in both Reception and Veterinary Assistant duties
• Provides client education within the scope of each assistant's training
• Obtains signatures and consent as needed for treatments by the veterinarian, including euthanasia
• Collects and processes client payments and refunds
• Answers telephones providing information and scheduling appointments as needed
• Acts as a liason between the client and the doctor when the doctor cannot communicate directly with the client
• Inspects, maintains and stores client charts and medication logs
• Uses the computer for a variety of tasks on a daily basis.

General Clinic Duties

• Maintains an exceptional level of cleanliness throughout the clinic
• Insures all supplies and products are properly stocked and stored
• Maintains clinic equipment as appropriate
• Assists with inventory control by monitoring quantity-on-hand and expiration dates of drugs and supplies

Back End Duties

• Assists the veterinarians in patient care, treatment and surgery
• Knows their legal limitations and does not perform tasks outside the scope of the position
• Provides exceptional patient care
• Administers medications and treatments as prescribed by the veterinarian and allowed by law
• Maintains boarding and hospitalized pet quarters, assuring cleanliness of enclosures and patient comfort
• Treats all patients with compassion
• Understands and performs safe, humane patient restraint to maintain the safety of oneself, one's colleagues and the patient
• Performs basic pet care services provided by the clinic including nail trims, anal sac expressions and minor grooming with minimal supervision
• Performs dental prophys
• Performs restraint for owner-present euthanasia
• Performs wound care, cleaning, drain maintenance and removal, suture maintenance and removal with minimal supervision
• Sets up, exposes and develops radiographs
• Collects and analyzes lab samples at the skill level appropriate for the individual employee
• Perpetually looks to learn new tasks, improve one's skill set and perform more advanced skills
• Supervises and trains other assistants and support staff as appropriate

Job Description: Licensed Veterinary Technician

Performs all tasks described under Veterinary Assistant. In addition:

• Additional treatments and procedures as allowed by law. Examples include inducing and maintaining anesthesia, administering immunologic agents, advanced diagnostic techniques, etc
• Pursues continuing education opportunities
• Maintains current licensure and credentials according to Washington state law
• Supervises and trains Veterinary Assistants and support staff as appropriate based on experience and skill level

Job Description: Receptionist

The Receptionist is the primary client care professional at the front desk. The Receptionist's duties include:

• Greet clients and visitors to the clinic.
• Answer multi-line telephones and provide prompt, courteous customer service including client education and appointment scheduling
• Maintain the doctors' schedules and keep appointments running on time through efficient client care.
• Maintain accurate, thorough medical records and logbooks.
• Learn all clinic policies and recommendations and share them with clients through education.
• Provide advice for over the counter products.
• Maintain a clean and orderly reception desk and retail area.
• Prepare estimates and invoices for clients.
• Collect payment for services.
• Prepare bank deposits, cash and credit card handling.
• Assist the veterinary assistants and veterinarians as necessary with everyday clinic duties.

Job Description: Kennel Care Assistant

• Maintain an excellent level of cleanliness of patients and patient enclosures.
• Walk hospitalized dogs.
• Maintain an exceptional level of cleanliness throughout the hospital.
• Assist with animal restraint and patient procedures as needed.
• Restock supplies in the retail area and treatment areas.

There are currently 2 available positions at the Mercer Island Veterinary Clinic.